Privacy Policy

2. Pan-African Data Protection Alignment

Quillbyt is designed to operate across multiple African jurisdictions. Our data protection practices are aligned with the principles contained in:

• Nigeria Data Protection Act (NDPA) / NDPR
• South Africa Protection of Personal Information Act (POPIA)
• Kenya Data Protection Act
• Ghana Data Protection Act
• African Union Convention on Cyber Security and Personal Data Protection (Malabo Convention)
• GDPR principles, where applicable, as a global benchmark

This means we apply lawfulness, fairness, transparency, purpose limitation, data minimization, and security as baseline standards across all regions.

3. Information We Collect

3.1 Information You Provide Directly

When you use Quillbyt, we may collect:

• Full name, email address, organization or firm name
• Account credentials and user role
• Uploaded legal documents (contracts, case law, policies, agreements)
• Comments, annotations, feedback, and review notes
• Communications with our support or business teams

Quillbyt does not claim ownership over any legal documents you upload.

3.2 Information Collected Automatically

We may collect limited technical data such as:

• IP address and approximate location
• Device and browser type
• Usage logs (pages accessed, actions taken)
• Error logs and performance metrics

This data is used strictly for security, system integrity, analytics, and service improvement.

4. How We Use Your Information

Quillbyt uses collected information to:

• Provide AI-assisted legal drafting, review, and summarization
• Enable collaboration, versioning, and document workflows
• Improve model performance using aggregated and anonymized signals
• Maintain platform security and prevent misuse
• Comply with applicable legal and regulatory obligations

We do not sell personal data or confidential legal content.

5. AI Processing & Legal Data

5.1 Use of AI Models

• Uploaded content may be processed by AI systems to generate drafts, summaries, or recommendations.
• AI Outputs are assistive suggestions only and not legal advice.
• Where possible, outputs are grounded in statutes, precedents, or legal sources.

5.2 Model Training & Improvement

• By default, user-uploaded documents are not used to train AI models.
• Quillbyt may use anonymized, aggregated feedback to improve system accuracy.
• Enterprise users may opt out of any feedback-based improvement mechanisms entirely.

6. Confidentiality & Professional Obligations

Quillbyt is designed to support legal professionals who are subject to duties of confidentiality, professional secrecy, and ethical conduct.

While we implement strong safeguards, users remain responsible for:

• Complying with bar rules and professional obligations
• Determining what content is appropriate to upload
• Ensuring lawful use of AI-assisted outputs

Use of the Platform does not waive or alter professional confidentiality duties.

7. Data Sharing & Third Parties

We may share limited data with:

• Cloud infrastructure providers (hosting, storage, security)
• Analytics and monitoring providers (system performance only)
• Regulatory authorities, where required by law

All third parties are contractually required to:

• Use data only for authorized purposes
• Apply appropriate security measures
• Respect confidentiality obligations

We do not share legal documents with third parties for commercial purposes.

8. Cross-Border Data Transfers

As a pan-African platform, data may be processed or stored in multiple jurisdictions, including outside a user's home country.

Where cross-border transfers occur, Quillbyt ensures:

• Adequate safeguards are in place
• Transfers align with applicable African data protection laws
• Industry-standard contractual and technical protections are used

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Platform
• Meet legal and regulatory requirements
• Resolve disputes or enforce agreements

Users may request deletion of their data, subject to legal retention obligations.

10. Security Measures

Quillbyt applies appropriate technical and organizational safeguards, including:

• Encryption of data in transit and at rest
• Role-based access controls
• Secure cloud infrastructure
• Regular monitoring and vulnerability assessments

No system is completely risk-free, but we take reasonable steps to protect your data.

11. Your Rights (Pan-African)

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict certain processing
• Withdraw consent where applicable

Requests can be made by contacting us at: info@quillbyt.com

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Platform or via email.

Continued use of the Platform constitutes acceptance of the updated Policy.